Hi Friend,  

As part of our transition to Arbiter, we want to make you aware of a small but important change to how renewals are handled. Arbiter does not send invoices automatically the way BigTeams did. Instead, renewals follow a more hands-on process to ensure accuracy and proper approvals.

Here’s what to expect moving forward:

1. Your account manager will reach out when it’s time to renew.

2. You’ll then receive a renewal email with your quote.

3. Review and accept the quote when ready.

4. Sign the renewal document that follows.

5. An invoice will be emailed to your billing contact after the document is signed.

6. Payment is due 30 days from your renewal date.

If you have any questions, just let us know—we’re here to help.

-Jen

Jennifer Motze, CMAA