Hi Friend,
As we begin migrating schedules from Schedule Star into Arbiter Game, we want to set expectations for what you may see during the process.
Migration is scheduled to begin on Thursday, May 21.
Some level of cleanup is expected as we move data between two very different systems.
During migration, you may temporarily notice:
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Missing events
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Duplicate teams or events
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Missing or incorrect facilities
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Incomplete transportation/game worker details
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Team combinations needing review
Please do NOT merge teams, delete events, or edit schedules yet. The migration process will continue over the next few days, and changes made now could be overwritten as additional updates occur. All edits to next year’s events should be held until we give the green light that migration is complete and it is safe to begin working in Arbiter Game.
Our team will guide you through the cleanup process once migration is finalized.
To support schools after migration, we will provide:
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Live cleanup and Q&A webinars
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Step-by-step post-migration checklists
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Concierge-style support assistance
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Help articles and training resources
Most importantly — you are not expected to figure this out alone. We’ll continue communicating next steps throughout the migration process.
Stay Informed
Please continue to review email updates and visit the Migration Resource Hub regularly for the latest information, including webinar options to support your transition.
Warm regards,
Jen
Jennifer Motze, CMAA
On behalf of the Migration Team
bigteams@arbitersports.com
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